I Design
Systems,
Not Just Pages.

Enterprise UX strategist and design systems leader — helping global organizations at Publicis Sapient, and clients across the UAE, UK, and USA build scalable, consistent digital experiences.

10+
Years enterprise
design experience
500+
Screens delivered
on one platform
2,000+
Pages re-architected
for one client
20+
Stakeholders across
4 continents
UAE·UK·USA
Cross-border
client reach
work
01 Telecoms · Middle East Design Systems RTL / Bilingual

Re-Architecting a 2,000+ Page Telecoms Platform Into a Scalable System

Led visual design direction and component system architecture for Omantel's full platform migration. Established reusable UI foundations including typography systems, spacing variables, and bilingual English/Arabic component variants with RTL support.

~30%
Design complexity
reduction
2,000+
Pages audited
& mapped
9
Scalable CMS
templates
Associate Art Director · Publicis Sapient
02 Hospitality · USA Salesforce DS

Scaling an Enterprise Reservation System With Salesforce-Aligned Design Standards

Modernized a complex, high-volume internal reservation platform used by brokers and global teams — aligning 500+ screens with Salesforce design system standards without disrupting a single live booking workflow.

Associate Art Director · Publicis Sapient
03 Energy · Global Dashboard UX

Improving Data Clarity for Strategic Decision-Making at Shell

Restructured data presentation, visual hierarchy, and UX patterns across Shell's internal business intelligence platform — improving scanability and decision-making efficiency for senior stakeholders.

Senior Product Designer · Publicis Sapient
04 Energy · UAE Research Synthesis

Turning Research Complexity Into Actionable UX Strategy for ADNOC

Synthesized third-party Kantar research data into 7 actionable user segments and journey frameworks — transforming raw inputs into presentation-ready UX artifacts that drove senior-level product decisions.

Senior Product Designer · Publicis Sapient
05 Real Estate · India Award-Winning

Award-Winning Consumer Platform Design at Magicbricks (Times Group)

Designed an award-winning Help Center supporting 500+ daily users with ~30% query self-resolution. Also conceived and launched the Smart Diary mobile app to 20K+ downloads at a 4.7-star rating.

~30%
Query self-
resolution
4.7 ★
Smart Diary
App rating
20K+
App store
downloads
Senior UI Designer · In-House
independent work
about

I'm Hemlata Saini — a Senior Product Designer and Associate Art Director based in Delhi, India. Over a decade, I've designed scalable enterprise platforms, extended design systems, and simplified complex digital workflows for global organizations.

My work lives at the intersection of systems thinking, UX strategy, and pixel-perfect execution. I've designed products used by hundreds of internal users at companies like Marriott International and Omantel, tackled data-heavy B2B dashboards for Shell and ADNOC, and built brand-new digital ecosystems for startups and luxury brands across three continents.

Whether I'm re-architecting a fragmented 2,000-page telecoms platform or designing a mobile-first recruitment ecosystem for the American transport industry — the throughline is always the same: create structured clarity from complex chaos.

Systems Before Screens
Individual pages don't scale. Reusable, well-structured design systems do. I always look for the underlying pattern before touching a single component.
Complexity Is the Brief, Not the Barrier
Enterprise platforms are inherently messy. I thrive where workflows are fragmented, stakeholder needs conflict, and legacy systems demand creative constraint.
Clarity Is a Design Outcome
Whether it's a 500-screen reservation system or a luxury e-commerce page — if the user has to think too hard, the design isn't finished yet.
Cross-functional Delivery Is Part of the Job
Design that can't survive handoff isn't production-ready. I work across product, engineering, QA, and business as a matter of course.
Enterprise UX & Platform Design Design Systems Complex Workflow Simplification RTL / Bilingual UX Information Architecture Design-to-Development
journey
2022 - Present
Associate Art Director · Sr. Product Designer
Publicis Sapient · Global
2019 - Present
Independent Design Consultant
UK · UAE · USA
2021 - 2022
Product Designer
Motherson Group · India
2019 - 2021
Independent Consultant
Telecom · NGO · EdTech · Social Impact · Development Logics
2015 - 2019
Senior UI Designer
Magicbricks (Times Group) · India
writings
contact

Have a Complex Problem That Needs a Structured Solution?

Whether you're leading a large-scale platform modernization, building a design system from scratch, or looking for a strategic design partner who works across geographies — I'd love to hear about it.

hemlata.saini@gmail.com
i'm open to
Senior Consulting Engagements
Enterprise UX, design system strategy, platform architecture, and complex workflow redesign
Independent & Freelance Projects
End-to-end product design for startups, scale-ups, and established brands in the UK, UAE, USA, and beyond
Speaking & Panels
Design systems, enterprise UX at scale, navigating complexity in large organizations
Advisory & Mentorship
Supporting design teams and emerging designers looking to elevate their design operations